Terms of voucher sale
Tank Drive Challenge reserves the right to withdraw or suspend the offer of sale of any experience without notice. Once purchased, the holder of the experience pack is entitled to that experience.
Voucher exchanges
It is possible to exchange your experience voucher before it is redeemed. The validity date of the new voucher will be the same as the original voucher. Where there is an increase in value the customer will be required to pay the difference at the point of exchange. Where there is a reduction of value, a credit note will be provided.
E-tickets
E-tickets are the default delivery type. Email E-tickets will be automatically sent to you by email on receipt of the order if this delivery method is requested. No paper based voucher will be issued to the recipient of the voucher.
Refunds
A full refund is available up to 14 calendar days from the date of purchase for vouchers that have not been redeemed. Refunds will be processed to the card used to originally purchase the voucher the working day we receive the request and can take up to 10 working days to arrive back in your account.
Refunds will be credited back to the card used to make the original purchase.
Offer of sale
Tank Drive Challenge sells offers on a limited availability basis, therefore any offer may be removed from sale without notice by our system if the offer becomes fully subscribed or for any other reason.
Validity
All vouchers purchased through this website are valid for one year from the date of purchase.
Redemption within 14 days of purchase
Where the voucher is less than 14 days old, you agree to waiver any right of refund. By redeeming your voucher, you agree to be bound to the experience your voucher is for; exchanges can not be made after a voucher has been redeemed. Where availability is presented online, a booking made is final and non-changeable.
Restrictions
Some of our experiences have restrictions, such as size, weight or level of health. Each experience listing has information about restrictions, however you may be asked questions about this when it comes to booking a date and time for your experience.
Disabilities
We don’t consider those with disabilities to be any different from others, however for practical reasons some experiences may not be appropriate. For information about disabled access to specific experiences please contact us.
Safety
By partaking in the experience you may be placed at some personal risk. You maybe asked to sign a risk waiver or personal liability form on the day. Full safety information is provided and safety equipment is provided as required by the experience provider.
Please note that Tank Drive Challenge is not liable for any event or incident that may happen as a result of your participation on the event. We would ask that you read the liability or safety information provided on the day and listen to any safety briefing given.
Weather
Sometimes experiences have to be postponed due to the weather. We recommend that you contact the experience provider (details provided on redemption) on the day of your experience to confirm that the experience is going ahead.
Cancellation
We recommend that all customers contact the experience provider on the morning of the event to confirm that the event is going ahead as planned. Cancellations may be made at short notice (e.g. due to weather). Tank Drive Challenge are not able to reimburse you for travel or accommodation expenses if an event is cancelled.
Insurance
We are insured for our activities and hold public Liability insurance. Please note that we are not liable for the delivery of any event marketed or sold by us.
Disputes
All disputes are governed by and construed in accordance with Scottish Law.
Site availability
We may suspend access to our site for any reason without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
Acceptable Use
You may use our site only for lawful purposes. Certain areas of our site may enable you to enter content of your own. In such cases, the content must not contain any material which is defamatory of any person, contain obscene, offensive, hateful or inflammatory content including but not restricted to sexually explicit material, violence or discrimination, or be hateful to any individual or group. It must not infringe any copyright, database right or trade mark of any other person.
Your identity
You must not impersonate any person, or misrepresent your or another persons identity. You must not affiliate yourself to Tank Drive Challenge or ‘pass off’ as us or give the impression that you communication or purpose emanates from us without our express written permission.
Viruses, Hacking and offences
You must not misuse our site by knowingly introducing viruses, trojans, worms or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or business. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Liability
Tank Drive Challenge is not liable for any injury, death, mental distress or any condition developed as a result of partaking in and activity.
Force Majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including Acts of God, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities. This does not affect your statutory rights.
Offer for sale
Tank Drive Challenge reserves the right to withdraw or suspend the offer of sale of any experience without notice.